Jilly Bean Kids Customer Service Return Policy
Customer Service Contact Information
We are in the office M-F from 8:00-2:45 California time if you need to reach us at
1-530-988-8783.
Please leave a voice mail and I will get back to you.
The best form of communication is email...
We check email all days of the week at info@jillybeankids.com.
Returns
Jilly Bean Kids will accept returns on
unopened items
(except candy, bulk, special order, or close out items) in their original packaging for up to 30 days from receipt. Please contact us before sending back.
Jilly Bean Kids
20200 College View Drive
Redding, CA 96003
We will credit your account back for the full purchase amount of the product ordered. We do NOT accept returns for any candy, personalized, bulk, special order items or close out items or paper straws. We do NOT accept back individual items purchased from a package, to receive a credit must return the entire package set as it was ordered. We do not credit back any shipping & handling fees. For any questions or concerns on returns or exchanges, please email us at info@jillybeankids.com
Thank you so much
Jen and Jilly Bean Kids